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NCBFAA - National Custom Brokers & Forwarders Association of America, Inc. - Voice of the Industry since 1897

2027 NCBFAA Annual Conference

Renaissance Orlando
at SeaWorld

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Frequently Asked Questions

── ✧ Diamond Sponsors ✧ ──

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General Conference: 

Registration:

 

What is the NCBFAA Annual Conference?

Now in its 54th year, the NCBFAA Annual Conference brings together more than 700 of the international trade industry's top representatives from around the United States. For four days in Orlando, the nation's leading customs brokers, freight forwarders, NVOCCs, OTIs, and service providers gather to update themselves on industry developments and connect with colleagues new and old.

All NCBFAA Members and potential Regular, Affiliate, and Associate Members are strongly encouraged to consider joining us for the industry event of the year, the 2027 NCBFAA Annual Conference, where you will:

  • Learn from NCBFAA subject matter experts how to overcome industry challenges before your competitors do!
  • Hear from federal, state, and industry experts about the latest issues affecting your business!
  • Find out what new products and services can help your bottom line from our Exhibitors in the Exhibitor MarketPlace!
  • Acquire fresh ideas by networking at numerous social events with old friends and business colleagues while meeting new people!

AC22 General Annual Meeting

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Who should attend?

All NCBFAA Regular, Affiliate, and Associate Members are invited to attend, as well as those nonmembers who are eligible for NCBFAA Regular, Associate, or Affiliate membership.

If your company is not an NCBFAA member and you would like to attend a conference or event, please feel free to check with us regarding eligibility. If registering as a Non-Member for an NCBFAA event, please note that your registration must first be approved by NCBFAA staff prior to being processed in our database. We ask that you refrain from making any travel arrangements until you have received a confirmation email, reflecting that your registration has been accepted.

Please note that individuals, importers, exporters, and manufacturers are not eligible for NCBFAA membership, and therefore their employees are not able to attend NCBFAA events like the Annual Conference and Government Affairs Conference.

Individuals, importers, exporters and manufacturers are eligible to be NEI Professional or Corporate Members, and are invited to attend various NEI webinars and participate in GTE, as well as NEI Case Studies, to obtain the required CEUs throughout the year.

For more information on membership, please click here.

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What information do I need to register?

You must have an NCBFAA account to register for the Conference. If you need to create a profile, you can do that here.

Please keep in mind that the information that is currently in your NCBFAA account (Name, Company, Email, etc.) should be updated BEFORE registration, as badges and information for the attendee list are populated from this information. If you are registering your Spouse/Guest, share the program and tours that are a part of their program with them before registering.

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What does my NCBFAA Annual Conference Registration include?

A fully paid Attendee registration includes:

  • Golf on Sunday (additional cost - $125 [Regular Member discounted rate]; $150 [General registration rate])  | OR |  SeaWorld Rescue Tour (additional cost - $119 *Space limited; subject to cancellation if minimum numbers not met)
  • Access to all Monday to Wednesday sessions
  • Four nights of social & networking functions
  • Dinner Sunday
  • Breakfast & Lunch Monday
  • Breakfast, Lunch, & Dinner Tuesday
  • Breakfast, Lunch, & light hors d'oeuvres on Wednesday
  • Sunday - Wednesday NCBFAA Hospitality Area (various hours)
  • Access to the Exhibitor MarketPlace
  • Please Note: A fully paid Attendee registration does not include Spouse/Guest events  

A Spouse/Guest Registration includes:

  • Golf on Sunday (Additional cost - $125 [Regular Member discounted rate]; $150 [General registration rate])  | OR |  SeaWorld Rescue Tour (additional cost - $119 *Space limited; subject to cancellation if minimum numbers not met)
  • Dinner Sunday
  • Breakfast Monday
  • Spouse/Guest Meet & Greet
  • Spouse/Guest First Gentleman's Reception, hosted by Don Damon
  • Four nights of social & networking functions
  • Lunch Monday
  • Breakfast, Lunch, & Dinner Tuesday
  • Spa Day on Tuesday ($75 spa credit provided; additional fees may apply)  | OR | Water Color Card Painting Class
  • Breakfast, Lunch, & light hors d'oeuvres on Wednesday
  • Mocktail demonstration on Wednesday
  • Sunday - Wednesday NCBFAA Hospitality Area (various hours)
  • Please note: Spouse/Guest registrants may neither attend the daily work sessions nor work in an Exhibitor's booth           

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How do I register for the NCBFAA Annual Conference?

Click here to register for the Conference.

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How do I register my Spouse/Guest?

You MUST register your Spouse/Guest when you are registering yourself for attendance. After you enter your billing information, the bottom of the screen will say “Add Guest.” Click that button, then enter your Spouse/Guest’s information on the pages that follow. For a step-by-step guide on how to register your Spouse/Guest, please click here.

If you have completed your own registration and need to add a guest afterward, please email bgillis@ncbfaa.org.

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What is the cancellation policy for my registration?

We’ll be sorry that you can’t join us for this exceptional learning and networking experience! However, we understand that things happen, so if you can’t attend, please notify us in writing as soon as possible. Refunds requested by 3/26/27 will be subject to a $75 administrative fee. Any refunds after 3/26/27 will be subject to a $175.00 administrative fee. Registration substitutions (for this event only) are accepted anytime, so if you are unable to attend, but someone else from your organization can be there in your place, please notify us in writing via email at rlazeration@ncbfaa.org.

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How do I request a special meal or accommodation?

If you require a special meal or accommodation, please let us know, in specific detail, during registration or contact kobeirne@ncbfaa.org. Certain meals may incur additional costs.

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What should I pack for the Conference?

All NCBFAA events are business casual unless designated otherwise. Not everyone agrees on the temperature inside sessions, so be prepared to bring a jacket or sweater to ensure that you are comfortable.

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What is the dress code?

Participants are expected to attend the Conference in business casual attire during the day and at most evening functions. With our industry partners and colleagues attending, it is important for each of us to reinforce the Association's professional image (no shorts, tee-shirts/tank tops, or flip flops, please).

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What will the weather be during the Conference dates?

Orlando has rather warm weather in April. The average maximum daytime temperature in Orlando in April is 83°F. The average night-time temperature is usually around 63°F. To view current weather in Orlando, click here.

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How many CCS/CES credits is Annual Conference Attendance worth?

Attendance at the Annual Conference is generally worth around 16 credits (the final credit count will be determined once the Conference sessions have been finalized and reviewed by an accreditor). You will receive an email with the necessary information to record your credits following the conclusion of the Conference.

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Spouse/Guest Information:

 

How can a registered Spouse/Guest participate?

Registered Spouse/Guests are invited to attend all social events. Those who have joined NCBFAA for past Conferences know that the special friendships made during the Spouse/Guests events are memorable, as veteran attendees focus on meeting new attendees and helping them enjoy all that Orlando and the Conference have to offer. There are Spouse/Guests activities each day, and all are encouraged to attend every evening function.

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What programs are available for Spouse/Guests to register for?
  • Sunday: Golf tournament (additional cost - $125 [Regular Member discounted rate]; $150 [General registration rate]) | OR |  SeaWorld Rescue Tour (additional cost - $119 *Space limited; subject to cancellation if minimum numbers not met)
  • Sunday - Wednesday: NCBFAA Hospitality Area (various hours)
  • Monday: Spouse/Guest Meet & Greet
  • Monday: Spouse/Guest First Gentleman's Reception, hosted by Don Damon
  • Monday - Wednesday: Breakfast at the Tradewinds Restaurant onsite
  • Tuesday: Spa Day ($75 spa credit provided; additional fees may apply)  | OR |  Water Color Card Painting Class
  • Wednesday: Mocktail demonstration

Please note: Select your Spouse/Guest's desired program options when registering for the Conference. For a step-by-step guide on how to register your Spouse/Guest, click here.

Activity Highlights:

|  Sunday, April 11  | Golf Tournament |  9:00 A.M. - 2:00 P.M.  |

ADDITIONAL COST ($125 [Regular Member discounted rate]; $150 [General registration rate])

This year's Golf Tournament will take place at the Falcon's Fire Golf Course. Please note that there will be no registration cancellations or additional registrations accepted after March 26th and there will be no changes in golf foursomes after April 2nd.

golf ball on golf course


|  Sunday, April 11  | SeaWorld Rescue Tour |  9:00 A.M. - 12:30 P.M.  |

ADDITIONAL COST ($119)
*Space limited; subject to cancellation if minimum numbers not met. Please note there will be no refunds after March 26th.

Guests will begin their day with the guided Rescue Tour, followed by 1.5 hours of free time to explore the park, and ending with reserved seating at the 12:00 PM Orca Encounter before departing at 12:30 PM.

Please note, all guests must depart at 12:30 PM unless they purchase a general admission ticket at the gates at their own expense.


|  Monday, April 12  |  Spouse/Guest Meet & Greet  |  10:00 - 11:00 A.M.  |

INCLUDED IN SPOUSE/GUEST REGISTRATION PRICE

We will provide all of the information you could want to know about the Orlando area, to help you make the most out of your stay, as well as a welcome mimosa to start off the Annual Conference. There will also be a raffle. You must be present to win the raffle.


| Monday, April 12 | Spouse/Guest First Gentleman's Reception, hosted by Don Damon | 3:00 - 5:00 P.M. |

INCLUDED IN SPOUSE/GUEST REGISTRATION PRICE

This is a chance to meet and socialize with other Spouses/Guests. This event will provide our spouse/guests the unique opportunity to explore an aspect of local Florida culture and get to know each other and NCBFAA leadership better.


| Tuesday, April 13
  | Spa Day | 9:00 A.M. - 6:00 P.M. |

$75 SPA CREDIT PROVIDED; ADDITIONAL FEES MAY APPLY

Enjoy the relaxing services of the Ritz-Carlton Spa, located at the Orlando Grande Lakes located minutes from the Renaissance Orlando at SeaWorld. From full-body massages to sound therapy, the Ritz Carlton Spa combines traditional spa treatments with holistic therapeutic practices. Call the Spa at (407) 393-4200 to make your reservation. The Spa recommends that a reservation be made at least two weeks in advance. Without a reservation, the Spa may not be able to accommodate you. For more information,  click here.

Please note that transportation is not included in this event. Individuals must make their own travel arrangements.

 


OR


| Tuesday, April 13 | Water Color Card Painting Class | 1:00 P.M. - 3:00 P.M. |

INCLUDED IN SPOUSE/GUEST REGISTRATION PRICE

Craft four beautiful greeting cards with watercolor paints, perfect for adding a personal touch to any occasion! Several patterns for cards available. 


| Wednesday, April 14
 | Mocktail Demonstration | 11:00 A.M. - 12:00 P.M. |

INCLUDED IN SPOUSE/GUEST REGISTRATION PRICE

Come see a demonstration, and enjoy a tasting, of mocktails made fresh. An entertaining and delicious end to a morning. Learn recipes and how to be a mixologist that will impress guests of all ages.



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    Where else can spouses and guests get together?

    On Monday, Tuesday, and Wednesday, from 8 a.m. to 10 a.m., there will be a reserved table at the hotel restaurant, Tradewinds, for spouses and guests to gather. From Sunday - Wednesday, the NCBFAA Hospitality Area will be open various hours for spouses and guests to enjoy and relax.

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    Hotel/Transportation:

     

    How far is the Conference Site from the airport?

    The Renaissance Orlando at SeaWorld is approximately 13 miles from the Orlando International Airport.

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    Where can I park my vehicle if I am driving?
    • Self parking is $44/day (validation required for NCBFAA self-parking 50% discount [$22/day])
    • Valet parking is $56/day 

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      How do I get from the Airport to the Hotel?

      The Renaissance Orlando at SeaWorld does NOT offer an airport shuttle.

      If transportation is needed from the airport, we suggest using a taxi or rideshare apps such as Uber and Lyft.

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      How do I make my hotel reservation?

      In an effort to more accurately manage our room block allotment, NCBFAA has updated its hotel registration policy requiring attendees to now register for the Conference prior to making their hotel reservations. Upon the completion of your Conference registration, you will receive a link to the Renaissance Orlando at SeaWorld reservation page that includes NCBFAA's special room block rate of $279 + fees ([Resort Fee] $30.00 + [State/Local Tax, approx. 14.82%] $41.35) = $350.35 per night. This policy change will ensure all registered attendees have the opportunity to stay at the Conference hotel.

      Demand for reservations is always high, so make sure you register for the 2027 NCBFAA Annual Conference before March 10, 2027, when our group rate is up. Please keep in mind that rooms may not be available if we sell out of them before this date, so please secure your reservation at the hotel as soon as possible. Also note that if no available rooms are shown when you go to register, it may be helpful to try adjusting the dates listed in your search. This is because if one of your listed dates is unavailable, no rooms will be shown even if they may be available within the other dates listed in your search. If you have any issues securing your hotel reservation, please contact kobeirne@ncbfaa.org.

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      If I am unable to secure a room at the Renaissance Orlando at SeaWorld, what should I do?

      If this occurs, you may contact nearby hotels to make an alternate reservation, or make arrangements via any online hotel booking website, keeping the cancellation policy in mind, should accommodations at the Renaissance Orlando at SeaWorld become available. Also note that if no available rooms are shown when you go to register, it may be helpful to try adjusting the dates listed in your search. This is because if one of your listed dates is unavailable, no rooms will be shown even if they may be available within the other dates listed in your search. If you have any issues securing your hotel reservation, please contact kobeirne@ncbfaa.org.

      If the NCBFAA room block is sold out, nearby lodging alternatives include:

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      What is the NCBFAA room rate?

      NCBFAA's special room block rate is approx. $279 + fees ([Resort Fee] $30.00 + [State/Local Tax, approx. 14.82%] $41.35) = $350.35 per night.

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      What does my NCBFAA Room Rate Include?

      Click here for hotel room details and pictures. Click here to learn more about the additional accommodations available. 

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      What Wi-Fi is available at the Renaissance Orlando at SeaWorld?

      Hotel guests will have access to in-room Wi-Fi, free for Marriott Bonvoy members. Complimentary basic Wi-Fi will also be available in the conference center.

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      What is the cancellation policy for my Hotel room?

      You may cancel your reservation for no charge before 11:59 PM local hotel time 7 days before your check-in date. Cancellations made after this time will incur a cancellation fee (specified during the reservation process).

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      What if I want to send items directly to the Hotel?

      Shipping Information:

      Please make note of the following address:

      Renaissance Orlando at SeaWorld
      6677 Sea Harbor Drive,
      Orlando, Florida, USA, 32821

      Click here for more information on the hotel's shipping guidelines.

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      Will a spa be available at the Conference Hotel?

      While there is no spa onsite at the Renaissance Orlando at SeaWorld. NCBFAA has partnered with a local spa so that Spouse/Guest attendees will still have access to this activity during their Conference experience.

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      General Conference:

       

      How do I access Conference materials? 

      Links to Conference materials are sent via email roughly two weeks prior to the Conference. If you would like hard copies of the program, attendee lists, presentations, or other Conference documents, you will need to print and bring them with you to the Conference. No hard copies will be available onsite. Links to session presentation materials will also become available to attendees following the end of the Conference.

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      How can we keep track of Conference events?

      Up to, and throughout the Conference, you can go to the NCBFAA website to keep track of Conference events. Once onsite, there will also be a mobile app which will feature a Conference program page.

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      Will there be a mobile app for the Conference this year?

      Yes! Once again, the NCBFAA Annual Conference Mobile App will be available for attendees to use throughout the event. The mobile app will provide attendees with the Conference schedule, session resources, and networking tools. Attendees will receive a "Magic Link" sent by our provider, ExpoPass (support@exposent.com), to the email address entered during the registration process. For assistance accessing the app, attendees may reach out to NCBFAA staff via email or in-person at the registration desk once onsite at the Conference.

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      Is there a Business Center at the Renaissance Orlando at SeaWorld?

      Yes, the hotel has a FedEx business center onsite.

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      What are the hours of the NCBFAA Registration/Information Desk?                   
      • Sunday: 1 p.m. - 8 p.m.
      • Monday & Tuesday: 7 a.m. - 5 p.m.
      • Wednesday: 7 a.m. - 2 p.m.

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      What are the rules regarding Conference badges?

      Badges are required for admission to all Conference sessions and functions and are to be worn "High and Right" if not on a lanyard. Badges are non-transferable. Individuals needing badges can pick them up at the NCBFAA Registration Desk upon completion of the registration process. 

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      What do the different badge colors indicate?
      • GREEN - badges indicate fully registered Regular Members.
      • ORANGE - badges indicate fully registered Affiliate and Associate Members.
      • RED - badges indicate fully registered non-members.
      • BLUE - badges indicate fully registered Spouse/Guests.

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      What is the Conference policy on the use of mobile devices?

      We understand that pressing business may interrupt you, but please be considerate of your fellow attendees, presenters, and special guests. No calls are permitted during Conference sessions. All devices should either be turned off or set to vibrate. In the event of a call, please step OUT of the room. NCBFAA will provide numerous power strips throughout Conference session rooms for laptop use. We also request that participants not make recordings of the sessions. It is a violation of federal copyright laws to record session presentations in any manner. Thank you in advance for your cooperation and consideration.

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      Will a hospitality area be available during the Conference?

      Yes. On Sunday, April 11th, the Hospitality area will be located on the Pool Terrace & Lawn, from 2 p.m. - 5 p.m. On Monday April 12th, it will be located in the Exhibitor MarketPlace, in Oceans 7-12 from 4:30 p.m. - 6:30 p.m. On Tuesday, April 13th, and Wednesday, April 14th, it will be located on the Pool Terrace & Lawn, from 4:30 p.m. - 6:30 p.m. 

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      How can we best support our generous sponsors?

      The funding supplied by our Conference sponsors contributes greatly to making it possible for the Association to provide attendees with the Conference experience they have come to expect over the years. In light of this welcome support, we encourage our attendees to not only visit each of the Exhibitors in the MarketPlace, but also thank all our gracious sponsors who can be easily identified by their Sponsor ribbons.

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      Will there be an NCBFAA Exhibitor MarketPlace this year?

      Yes. The Exhibitor MarketPlace will be in Oceans 7-12 and include booths featuring products and/or services geared to the Customs Broker/Freight Forwarder/NVOCC industry. We once again remind and encourage everyone to be sure to visit the diverse exhibits Monday and Tuesday during breakfast, coffee breaks, and lunch. Individual booth raffles will be held Tuesday, April 13th, at 3 p.m.!

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      What are the breakfast arrangements?

      All fully paid registrants are invited to breakfast Monday through Wednesday, April 12th - 14th. All registrants are invited to the Breakfast on Monday, April 12th, 8:00-10:00 a.m., in the Exhibitor MarketPlace in Oceans 7-12. Tuesday's Breakfast Buffet will be held from 7:00-9:00 a.m. in the Exhibitor MarketPlace. Wednesday's Breakfast Buffet will be held from 7:00 - 9:00 a.m. in Crystal DE. Spouse/Guest attendees will receive coupons for Monday, Tuesday, and Wednesday for breakfast at the hotel restaurant, Tradewinds.

      Please note: The daily coupons received in your spouse/guest registration packet are only redeemable for each day as indicated. Special registration rates may not include breakfast. Check with NCBFAA for details.

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      Will panelists have a chance to meet before their presentations?

      We suggest all moderators contact their speakers and panelists to finalize their presentations for that day. The NCBFAA Team will be happy to assist in coordinating conference calls between you and your panelists prior to arriving on site. Once on-site, Beth Gillis with the NCBFAA Meetings Department will coordinate moderator reservations in the Exhibitor MarketPlace on the morning of presentations. There will be a speaker-ready room available Monday - Wednesday from 6:00 a.m. - 5:00 p.m. in Oceans Office #1.

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      How does the Conference use event photographs?

      From time to time, NCBFAA uses photographs taken at Conferences and events in its promotional materials and on its website. Unless this permission is revoked in writing to NCBFAA, by virtue of their attendance, all Conference visitors agree to the use of their likeness in such materials.

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      Will drink tickets be used at the Conference this year?

      This year at the Conference, we will again be implementing a drink ticket system for alcoholic beverages (non-alcoholic beverages will not require a drink ticket). Attendees will be given 2 drink tickets for each qualifying event. Please use each ticket during its specified time/date.

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      Is there a cut-off date for Conference registration?

      Continuing this year, we will be closing registration 2 weeks before the Conference start date in order to ensure that we are able to properly accommodate all attendees. Please keep in mind that this year's registration cut-off date will be March 26.

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      Conference Venue & Events:

       

      What is the Stewart B. Hauser First Timer’s Reception?

      Each First Time Attendee will receive a call to explain what to expect at the Conference, and it will include a description of the invitation-only event, where they are a special guest of the Officers, Board of Directors, and Affiliated Association Presidents, who want to officially welcome them to their first NCBFAA Conference.

      Stewart B Hauser First Timer's Exhibition     AC22 SBH Exhibition Preview

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      When is the Stewart B. Hauser First Timer’s Reception?

      Sunday, April 11th, at Upper Deck, from 5 to 6 p.m. Displaying their First Timer ribbon has historically proven to be a great way to meet new colleagues, which often sets the momentum for new participants.

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      Is there an official opening event?

      At 6 p.m., following the Stewart B. Hauser First Timer's Reception, attendees have the opportunity to attend the Exhibitor MarketPlace Grand Opening celebration. The celebration officially opens the Annual Conference. From 6 p.m. - 8 p.m., participants are invited to enjoy hor'dourves and refreshments while visiting the exhibit booths. This gathering of old friends and colleagues is a great chance to make new friends and acquaintances, as NCBFAA officially welcomes all registrants to the 2027 Annual Conference. 

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      Is there an official closing event? 

      Yes, on Wednesday, April 14th, from 6:30 p.m. -  8 p.m. in Crystal DE. The event will officially close the Conference for final goodbyes to all your friends and colleagues, until next year at NCBFAA's 55th Annual Conference to be held in Rancho Mirage, CA, April 2nd - 5th.

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      Golf Tournament:

       

      Where is the annual golf tournament going to be held?
      • This year’s Golf Tournament will take place at the Falcon's Fire Golf Course, located 17 minutes away from the Renaissance Orlando at SeaWorld.
      • The tournament begins at 8:30 a.m. on Sunday, April 11th.
      • Price (not included in registration): $125 [Regular Member discounted rate]; $150 [General registration rate]
      • NOTE: THERE WILL BE NO REGISTRATION CANCELLATIONS OR NEW REGISTRATIONS ACCEPTED AFTER MARCH 26th.
      • NOTE: THERE WILL BE NO CHANGES IN GOLF FOURSOMES AFTER APRIL 2nd.

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      How can I rent golf equipment?
      • A set of clubs may be rented, payable on site.
      • After registering for the tournament, you will receive an email with a link to a form where you can request your rental clubs 
      • Club rental MUST be reserved two weeks before the Tournament to guarantee availability
      • Players may wear any athletic shoes. 
      • Golf shoes are not required.
      • No dress-shoes or spikes, please.

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      If I am not participating in the golf tournament, what other entertainment options are available?  

      For those not participating in the Golf Tournament, we are excited to offer the SeaWorld Rescue Tour as an alternate activity: Guests will begin their day with the guided Rescue Tour, followed by 1.5 hours of free time to explore the park, and ending with reserved seating at the 12:00 PM Orca Encounter before departing at 12:30 PM.

      Please note that space for this activity is limited and may be subject to cancellation if our minimum number of required participants is not met. No refunds will be issued after March 26th.

      To learn more about other activity alternatives, click on this link for further information, or call the Renaissance Orlando at SeaWorld Concierge desk. You will find that several of these activities and attractions are conveniently located near the Hotel.

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      Sponsorship Opportunities:

       

      How do I become an NCBFAA Sponsor? What sponsorship opportunities are available for the NCBFAA Annual Conference?

      Please browse the 2027 Annual Conference Sponsorship Information page to view our growing list of current sponsors and to access the benefits and sponsorship submission form. For additional information regarding sponsorship opportunities, please contact Kim O'Beirne at kobeirne@ncbfaa.org.

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      Future Conferences:

       

      What are the details for the 2027 Government Affairs Conference in Washington, DC?

      The 2027 Government Affairs Conferences will take place September 19-21, 2027 and will be held at the Hyatt Regency Washington on Capitol Hill.

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      What are the details for the 2028 Annual Conference in Rancho Mirage, CA?

      The 2028 Annual Conference will take place April 2nd - 5th at the Westin Rancho Mirage Golf Resort & Spa.

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      NCBFAA Exhibitor MarketPlace:

       

      When can I set up my booth?

      Exhibitor set up will be on Sunday, April 11th, starting at 12 p.m. Exhibits must be finished by 6 p.m. Sunday night, without exception.

      2024 Exhibitor MarketPlace

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      How many people can work in the booth?

      There is no limit to the number of booth workers. There is a maximum of 2 Exhibit Booth Registrants for single booths or 3 Exhibit Booth Registrants for double booths. All other booth workers must complete the regular Attendee Registration. One registration is included in the exhibit fee, along with the option to pay for one additional worker at a reduced rate. All other workers will need to register as attendees via the website at the full registration price. If two booths are purchased, then two registrations will be included, as well as the option to add one additional worker at the reduced rate. All registrations will include Conference materials and typical registration access to meals, social functions, and sessions. Spouse/Guests have their own program and are not to work inside the booth. If you have a Spouse/Guest that you would like to work in the booth, they will need to either register as an exhibitor assistant or a regular attendee. No exceptions.

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      What else is included in my exhibit fee?
      • One 8 x 10 foot piped and draped exhibit space (NOTE: your exhibit materials are required to stay within the confines of your booth, per our Exhibitor Contract)
      • One 7 x 44 inch identification sign
      • One complimentary registration which includes all sessions (excluding the NCBFAA Annual Meeting), meals and social events 
      • One 6 foot x 30 inch skirted table
      • Two side chairs
      • One wastebasket
      • A mailing list of all registered NCBFAA attendees as of March 19th, 2027, via e-mail
      • A follow-up mailing list after the NCBFAA Annual Conference
      • Company listing in the Exhibitor section of the Conference App
      • Company listing in the Exhibitor section of the NCBFAA website
      • Ribbons reflecting that you are an Exhibitor

      Single Booth also includes the availability of one Exhibitor Assistant at a reduced rate.

      Double Booth also includes the availability of one Exhibitor Assistant at a reduced rate as well as one additional complimentary registration.

      • During the registration process select "Add Guest"
      • Complete the registrants information
      • Choose "Second Person: Double Booth Purchase Only"

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      Will internet, electricity, and A/V equipment be available in the Exhibitor MarketPlace?

      Complimentary basic Wi-Fi will be available; upgraded internet packages and any additional equipment needed may be ordered through your Exhibitor Kit.

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      Where do we ship our materials and how do we order items for the booth?

      Once your exhibitor registration has been processed, we will provide your contact information to the company in charge of the exhibit space. They will provide an Exhibitor Kit to you that will detail shipping information, how to order electric, display material, etc. Please be sure to take notice of the cut-off dates for shipping. Please do not ship your items directly to the hotel.

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      Can we have guests visit the booth?

      All attendees on the floor must be registered either as an attendee, exhibitor, or paid guest. If you wish to have someone come and visit the booth, they will need to see the NCBFAA Registration Desk to get registered or be registered ahead of time. 

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      When is the NCBFAA Exhibitor MarketPlace open?
      Sunday - 4/1112:00 P.M. - 6:00 P.M.Conference Move In/Setup
      Sunday - 4/116:00 P.M - 8:00 P.M.Exhibitor MarketPlace Opening
      Monday - 4/128:00 A.M. - 12:00 P.M.Exhibitor MarketPlace Hours
      Monday - 4/1212:00 P.M. - 1:30 P.M.Exhibitor MarketPlace Closed for Lunch
      Monday - 4/121:30 P.M. - 2:00 P.M.Dessert in the Exhibitor MarketPlace
      Monday - 4/122:00 P.M. - 4:30 P.M.Exhibitor MarketPlace Closed
      Monday - 4/124:30 P.M. - 6:30 P.M.NCBFAA Hospitality Bar in Exhibitor MarketPlace (Please be at your booth)
      Tuesday - 4/137:00 A.M. - 9:00 A.M.Breakfast in the Exhibitor MarketPlace (Attendance optional)
      Tuesday - 4/1312:00 P.M. - 1:30 P.M.Luncheon in Exhibitor MarketPlace
      Tuesday - 4/139:00 A.M. - 3:30 P.M.Exhibitor MarketPlace Hours
      Tuesday - 4/132:30 P.M. - 3:00 P.M.Exhibitor Meeting
      Tuesday - 4/133:30 P.M. - 5:00 P.M.Breakdown/Move Out

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      Do I need to remove my materials at night?

      During hours that the NCBFAA Exhibitor MarketPlace is closed, NCBFAA will have the ballroom locked and secured. No one will be allowed in the hall when the NCBFAA Exhibitor MarketPlace is closed, including exhibitors. We will allow exhibitors access to the hall one hour prior to each opening on Monday and Tuesday. We recommend, though, that electronics such as laptops and other expensive items be monitored or placed out of sight when you are not at your booth.

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      Is the NCBFAA Exhibitor MarketPlace open during sessions?

      Yes, the Exhibitor MarketPlace will be open all day. We ask that there always be someone in the booth, but if you need to step away, again, please place any valuables out of sight, or take them with you. Please see our Exhibitor MarketPlace Schedule for the hours your booth must be attended.

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      What is the schedule of other functions in the NCBFAA Exhibitor MarketPlace?
      Sunday - 4/116:00 P.M - 8:00 P.M.Exhibitor MarketPlace Opening
      Monday - 4/128:00 A.M. - 10:00 A.M.Breakfast in the Exhibitor MarketPlace
      Monday - 4/121:30 P.M. - 2:00 P.M.Dessert in the Exhibitor MarketPlace
      Monday - 4/124:30 P.M. - 6:30 P.M.NCBFAA Hospitality Bar in Exhibitor MarketPlace (Please be at your booth)
      Tuesday - 4/137:00 A.M. - 9:00 A.M.Breakfast in the Exhibitor MarketPlace (Attendance optional)
      Tuesday - 4/1312:00 P.M. - 1:30 PMLuncheon in Exhibitor MarketPlace
      Tuesday - 4/132:30 P.M. - 3:00 P.M.Exhibitor Meeting
      Tuesday - 4/133:00 P.M. - 3:30 P.M.Break in the Exhibitor MarketPlace & Raffles

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      Are raffles allowed in the booths?

      Yes! Feel free to collect business cards and hold a raffle. At the last break on Tuesday, April 13th, we will have a microphone available to announce your winner(s). We will begin the raffle announcements about 20 minutes prior to the NCBFAA Exhibitor MarketPlace closure to ensure attendees have time to make it to the next scheduled session. Please pull the winners prior to stepping up to the microphone to help speed things along (we suggest picking three winners in case the first selected winner is not present). 

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      As an exhibitor is it possible to golf in the Sunday Tournament?

      If you plan to golf, which we encourage you to register for, just keep in mind you will still be required to have your booth set up at by 6 p.m. on Sunday evening. So, plan accordingly to ensure you will have enough time to get your booth set up when you return from the Tournament.

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      When does the NCBFAA Exhibitor MarketPlace close?

      The Exhibitor MarketPlace will close on Tuesday, April 13th, at 3:30 p.m. There is absolutely no dismantling of booths prior to 3:30 p.m., as this is not only a breach of contract but also very disruptive to the Exhibitor MarketPlace and booths around you. Teardown must be completed by 5 p.m.

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      Will there be an annual NCBFAA Exhibitor MarketPlace meeting again this year?

      Definitely! There will be an exhibitor meeting from 2:30 to 3 p.m. on Tuesday, April 13th, in the Hall, to discuss the 2027 and 2028 exhibits.

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