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Staff Directory

Megan Montgomery

Executive Vice President
  • NCBFAA Office and Budget Oversight
  • Board of Directors and NCBFAA Committee Liaison
  • PAC and Public Policy Issues
  • Leadership Outreach

Communications

Christopher Gillis

Communications Director
  • Publication and Advertising Sales
  • Items for Monday Morning Briefing
  • MMeB Coordination & Distribution
  • Membership Directory
  • Public and Press Relations
  • Conference Assistance

Finance

Kimberly Murphy

Accounting Director
  • Accounting/Finance
  • Financial Statements
  • Annual Budget
  • PAC Administration

Meeting Department

Kim O'Beirne

Meeting Department Director
  • Annual Conference and Government Affairs Conference
  • Coordinate Committee Meeting Venues

Beth Gillis

Assistant to Meeting Department Director
  • Assist with Annual Conference and Government Affairs Conference
  • Assist with Committee Meeting Venues Coordination

 

Membership

Amy Dawson Taggart

National Membership Director
  • Set vision and strategy for member recruitment and retention
  • Board liaison for membership
  • Ensure the highest quality standards in all member relations

membership@ncbfaa.org

Nancy Painter

Director of Operations & Associate Membership Director
  • Membership Operations
  • Membership Recruitment & Retention
  • Database Management
  • Dues Invoicing & Collections
  • Membership Directory

    membership@ncbfaa.org

    Nicole Applin

    Head Office & Database Administrator
    • Membership Support
    • Database Administration
    • Administrative Management
    • Front Office Management

    recp@ncbfaa.org

    Susie Bailey 

    Assistant Director, Operations and Membership Projects
    • Website Administrator
    • Online Resource Management
    • Member Recruitment 
    • Member Benefits 

    membership@ncbfaa.org

    Allison Brodell

    Assistant Director, Membership 
    • EVP Assistance
    • New Member Applications & Vetting
    • Board Committee Meetings
    • Membership Recruitment

    membership@ncbfaa.org

     Johnny Chavarria

    Membership Coordinator
    • NEI Professional and Corporate Member New Applications
    • Membership Recruitment
    • Membership Retention
    • General Inquiries

    membership@ncbfaa.org

     

    NCBFAA Educational Institute (NEI)

    Cynthia Whittenburg, LCB

    Executive Vice President, NEI
    • Oversight of NEI certification programs
    • Accreditation program
    • Learning Management System Content
    • Global Trade Educational (GTE) Conference Program
    • Outreach and liaison with NEI constituent groups

    Federico "Kiko" Zuniga, LCB

    Director, Business Development
    • Business development
    • Accreditation program
    • Outreach with NEI constituent groups

     

    Sonia Marie Johnson 

    Director, NEI Operations & Marketing
    • Oversee Payment Processing System
    • Facilitate Internal Team Systems & Workflows
    • GTE Conference Planning & Promotion
    • Continuing Education Coordination (NEI Webinars)
    • NEI Communications & Social Media 
    • Website Maintenance 

      Neimedia@ncbfaa.org
      (301) 635-0814

      Pearl Ayamba

      Manager, Special Accounts & Billing 
      • NEI Special Accounts Liaison
      • Certification renewal processing
      • NEI MOU Company coordination

      Certificationrenewal@ncbfaa.org
      Direct line: (301) 635-0812


       

       

      William McCrary 

      Learning Management Specialist (LMS)
      • Accreditation of External Learning
      • LMS operational support
      • Content management for NEI certification programs
      • Reinstatements

      Transcripts@ncbfaa.org
      Direct line: 301-635-0817

       Allison Brown

      Learning Management Specialist (LMS)
      • LMS operational support
      • NEI certification course enrollments and extensions
      • Transcript maintenance
      • Certification reinstatements

      Enrollment@ncbfaa.org
      Direct line: (301) 635-0818

       

      Kerla Pamphile, PMP

      Executive Assistant & Project Manager 
      • EVP Assistance 
      • Printed Certification documents (CCS, CES, MCS, MES, CZS)
      • Grandfathering requests
      • Project Management
      • GTE Conference assistance

      Kpamphile@nccbfaa.org
      Direct line: (301) 635-0806

      For specific concerns, please feel free to contact the appropriate email address:

      Accreditation: accreditation@ncbfaa.org

      Grandfathering: grandfathering@ncbfaa.org 

      Course Enrollment: enrollment@ncbfaa.org

      Exam Setup, Questions, and Proctoring: exam@ncbfaa.org

      Transcript Maintenance & Questions: transcripts@ncbfaa.org

      Certification Questions & Documentation: certificationrenewal@ncbfaa.org

      Billing: accountbilling@ncbfaa.org  

      Membership Applications & Questions: membership@ncbfaa.org