About:
Maugle Data Processing Center (MDPC) was established in August, 2015 as a Business Process Outsourcing (BPO) company that specializes in providing full-time, dedicated operator services for clients in the Freight and Customs industry from Manila, Philippines.
Today we have grown from a team of 3 to over 150, servicing over 26 partners from Australia, New Zealand, USA, Canada and Europe.
Cost Comparison
In the United States, a regular base-level operator typically costs between USD $50,000 and $60,000. When factoring in additional expenses like FICA, State Unemployment Tax, and fringe benefits, the US Small Business Association estimates the total cost can escalate to 1.25 to 1.4 times their base salary. In the simplest terms, an operator could cost USD $62,500 per annum.
Contrastingly, a full-time operator with MDPC comes at an annual cost of USD $18,720. This presents a potential cost saving of USD $43,780 per annum, not to mention the savings on recruitment and training, services expertly managed by MDPC.
At MDPC, our staff backup service ensures your resources are covered 99% of the time during sick leave or vacation without incurring additional costs.
For a significant annual saving of USD $43,780, you secure an operator available 99% of every workday, offering unmatched peace of mind.
Implementation and Training
Our seasoned Implementation Specialists manage the implementation, including the training of your dedicated offsite employee. We assist in preparing Standard Operating Procedures and, in urgent cases, our pool of Implementation Specialists can temporarily handle a new role while awaiting your dedicated offsite employees.
In the past, we have been able to add a resource to our partners team within 7 days of their initial request. This turnaround time significantly outpaces other BPO providers and even local hiring processes, which can sometime take 4-8 weeks minimum.
For more information, visit https://mdpcoffsite.com.au/mdpc-brochure/
