Colleen Clarke is SVP of Surety Trade & Relations for Roanoke with 36 years of surety underwriting, claims and brokerage experience, and a specialization in transportation-related bonds. She held various roles throughout her career, including that of a customs claims adjuster, customs bond underwriter, division manager, marketing director and Vice President.   Colleen has helped Roanoke maintain its position as the leading transportation/customs bond provider in the nation with her dedication to the industry.

Colleen’s experience and knowledge has assisted customs brokers, importers, insurance agents and Roanoke colleagues through various customs and transportation surety bond issues.  Her expertise was acknowledged when she was appointed by the Department of Homeland Security and Department of Treasury to Customs & Border Protection’s Commercial Customs Operations Advisory Committee (COAC), serving four years from 2009-2012.

Colleen is a member of the American Association of Exporters & Importers Board of Governors and is the co-chair of their customs committee.    She also participates in numerous trade associations and is the Roanoke liaison with the National Customs Brokers and Forwarders Association.  She previously served on the Executive Committee of the Trade Support Network’s Trade Leadership Council and, as a current member of the Global Alliance for Trade Facilitation’s private sector working group, collaborates to promote the WTO’s Trade Facilitation Agreement. Colleen is past President of the International Trade Surety Association (ITSA) and currently leads the Customs Surety Coalition.

In addition, Colleen supports the Roanoke service teams with updates to processes, procedures or communications affecting clients. She is also the relationship manager on several large national bond accounts, and maintains a Certified Customs Specialist designation and insurance broker license.